Not necessarily so. Canadians believe in tipping for good service and quality. Unfortunately, we have been stuck on 15% for a number of years. This should be moved up to 18%, although harder to calculate. Restaurants are just starting to add suggested gratuities, with the amount already worked out with a selection of 15%, 18% or 20%.
Travellers beware: most US states, especially Florida, are now adding an automatic 18% gratuity to restaurant bills. They are under no obligation to inform you, resulting in tipping on top of the tip. Wow, eh?
However you are under no obligation to pay the gratuity if you feel you received inferior service or meal.
If you received superior service, the proper thing to do is to add further monies to the tip already included.
Three things to remember:
1. Always check the bill for the built-in gratuity.
2. If disputed, do not take it up with server but seek out the manager in charge, as they have the authority to issue a new bill.
3. A tip is a reward for a job well done.
Heidi C. Webster
Cartier Place Suite Hotel