April 16, 2012
Marketing Supplement to Ottawa Business Journal

Viva Networks

Viva Networks goes beyond traditional communications networks

Custom solutions eliminate headaches, simplify processes and reduce costs

Business communication networks are an essential requirement for every operation and as necessary as thorough market research and strategic planning. But creating and maintaining an efficient and effective business communication network is often a challenge for any organization operating outside of major urban centers. Network hubs are few and far between and the majority of service providers are not equipped to deliver ubiquitous voice and data coverage beyond urban environments and key communication corridors.

Launched in 2011, Viva Networks was created to provide complete satellite-based network provisioning, monitoring, maintenance and management services, as well as value-added, enterprise-level managed IT infrastructure services. The founders created the company to meet the fixed and mobile communication requirements of medium and large enterprise customers in the oil and gas, mining, and hydro electric industries, as well as government agencies operating in remote locations anywhere in North America.

Providing solutions not pipes
“When it comes to satellite communications networking you can buy pipes, or you can buy solutions. If you want to go beyond the basics, you need more than traditional connect the dots approaches,” said Gilles Desmarais, President and General Manager of Viva Networks. “With Viva Networks, our customers get vendor and technology neutral, end-to-end managed network services and networking solutions that take business communications to the next level. We go beyond traditional connectivity offerings to ensure the reliability, performance and security of business-critical communications and IT networks, wherever and whenever our customers need them.”

“It’s all about eliminating the headaches, simplifying the process, and reducing costs,” added Chris Stratton, Vice-president Technology and Operations of Viva Networks. “Our offerings are specifically engineered for medium and large enterprises and government agencies that need communications networks for local and remote operations, but don’t have the resources to effectively manage network and IT infrastructures. We make it easier for these customers to deploy, maintain, and manage efficient and secure networks that provide the high speed data, voice and multimedia services they need to succeed in whatever market they are in. And all our services can be customized to fit an organization’s specific needs, not some service provider’s idea of what those needs should be.”

Built on reliable satellite-based technologies
The custom network solutions offered by Viva Networks leverage next-generation satellite communications technologies and products from leading hardware manufacturers, including iDirect, Comtech, LinkStar®, and Iridium Mobile. Viva’s managed very-small-aperture terminal (VSAT) services are built on a network of teleports in Ottawa, Montreal, and San Francisco that provide complete coverage of the North American market and ensure the ongoing availability, reliability and security of end-to-end business communications.

To ensure customers get the most out of their business communications network, Viva Networks infrastructures are equipped with intelligent bandwidth management, dynamic quality of service (QoS), user load balancing, WAN optimization, voice, and security solutions. Plus, Viva Networks offers flexible information technology (IT) infrastructure development, deployment, and management services that harness the full power of the most advanced IT hardware, software, network security systems and solutions to improve business productivity and performance.

Engineered for maximum return on investment
“Every network we deploy is engineered to ensure our customers get the most from their investment,” said Chris Stratton. “By partnering with Viva Networks, our customers eliminate the need for in-house network management resources, as well as the hassle of managing wide area, high speed data, voice and multimedia networks and services. And they offload business network support requirements so they can focus on managing their business rather than managing a communications network.”

“All our solutions are backed by a knowledgeable team of experts with more than 40 years of experience in the telecommunications industry,” added Gilles Desmarais. “This team has a proven track record providing reliable and innovative value-added business communication solutions via satellite. Beyond deployment, our team provides complete support through a dedicated network operations center equipped with all the latest tools required to monitor satellite networks 24 hours a day, seven days a week. Plus, we offer a complete set of performance management tools that can help customers enhance network performance to meet any business requirement.”

For more information about Viva Networks, visit www.viva.ca.

PHOTO ABOVE: Gilles Desmarais (left), President and General Manager of Viva Networks, and Chris Stratton, Vice-president Technology and Operations

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