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Think beyond tech, chamber urges city

Erin Kelly of the Ottawa Chamber of Commerce. (Photo supplied)

Erin Kelly of the Ottawa Chamber of Commerce. (Photo supplied)

Elizabeth Howell
Published on April 18, 2011
Published on April 18, 2011
Elizabeth Howell  RSS Feed

City faulted for lack of consultation on economic development

Ottawa’s leading business advocacy group says the city should spend less time helping startup tech companies and focus more on mid-sized firms, as well as other sectors such as tourism.

Topics :
Ottawa Chamber of Commerce , Ottawa Tech Database , Ottawa

The recommendations from the Ottawa Chamber of Commerce come ahead of next month’s release of an implementation plan for the city’s new economic development strategy.

That plan has been drafted without much input from the business community, according to the chamber’s executive director, Erin Kelly.

“We literally have been banging down the door to get in and be heard,” said Ms. Kelly. “We don’t feel the consultation has been adequate.”

At issue is Ottawa’s approach to high tech and whether the emphasis on Ottawa’s largest industry is taking away from other strong sectors, such as tourism.

There are also questions about how the city helps new businesses grow into mid-sized companies.

To the chamber, there is not enough support for firms just outside of the startup phase, setting these companies up to fail or to sell to buyers outside the region.

The chamber advocates attracting investors able to provide mezzanine financing, since companies just out of the startup phase have ever-diminishing access to angel funding and venture capital.

OCRI numbers show 175 new companies were added in 2010 to its Ottawa Tech Database, a list of 1,800 companies, many of which are startups. That is a net increase of 87 firms over 2009, when 225 firms were added.

Even though the pace of startup growth has slowed, OCRI chief executive Claude Haw said it is small firms that drive job growth in the region.

“Big companies have consolidated and downsized, not just to weather economic downturns but also to be competitive,” he said. “It’s small companies that are delivering new products for the best potential.”

OCRI recently put in place a $2-million regional innovation centre to support firms just out of the startup phase, but Ms. Kelly says it will only have value if it has targets in place before doing its work.

“If people want money from the city, they should have to put together a business case. Let’s not have $2 million and (automatically) give it to OCRI,” she said.

“I think any dime from the city should be accounted for, even if you want $50,000.”

Meanwhile, Ottawa’s tourism sector is still searching for a permanent source of funding – a void the chamber believes the city has a role in filling.

When the harmonized sales tax was introduced in 2010, Ottawa Tourism – which was mostly funded through a “destination marketing fee” added on to the price of hotel rooms – saw the funding disappear as the taxes on hotel rooms grew from five per cent to the blended 13 per cent.

That left Ottawa’s chief tourism generator without the money to keep going until the province stepped in with a special $7.6 million in funding slated to run out at the end of 2012.

“Tourism is one of our biggest industries, but the city doesn’t invest in it at all,” Ms. Kelly said.

The problem, she said, is in the city’s approach.

Instead of funding 40 festivals across Ottawa, Ms. Kelly suggested the city restrict its financial support to the best-performing five to 10, and focus efforts on bringing in tourism dollars from outside Ottawa, rather than having the money circulate within the city.

“We’re known as the capital city of festivals, but the problem is when you look at the economic return on festivals, it is very low.”

Comments

  • Username
    Kevin
    - April 19, 2011 at 12:24:17

    Bill: To me, diversification of the industrial base of Ottawa means that we move away from be so dependent upon government, high tech and tourism. My view is that we need to increase the number of fields that are represented in Ottawa, for instance increase the medical implements field, manufacturing for things like major appliances, mining, etc. Thus a downturn in a single sector, or even two, is less catastrophic to the local economy. As such it isn't so much about pitting high tech vs tourism; it is more about asking what the population of the city wants to see as its eventual mix and working towards that. It may be that it is government, high tech and tourism. To me, however, basing the local economy on those three legs is not necessarily a good thing. All three go through boom and bust cycles; the goal for the local economy should be to flatten out the cycle for the local economy as a whole. I fully agree that festivals improve the quality of life for the locals; to me this is a bigger item than the tourism impacts of them. However, the tourism impacts shouldn't be minimized (I don't think that was your intention); the tourism sector provides employment to people that are, for instance, former employees of a failed startup, don't have the qualifications that the high-tech companies are looking for, or are students. For the first two this allows them to contribute by paying income and property taxes, and to not draw EI or welfare (this sounds harsher than it is intended). In fact, I would not specifically say tourism, but rather hospitality and tourism, since I include the hotel sector in that... these are the same people that provide the accommodations for conferences, etc, as for tourists coming in for a festival.

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  • Username
    Bill
    - April 18, 2011 at 16:08:48

    1) Tech start-ups provide a number of jobs within the community - very good paying jobs to well educated people. These people spend money within the community. While diversification is important, I am not sure why we need to pit tech against tourism. 2) Festivals aren't produced strictly to attract tourists. Quality of life is increasingly important to sustain and improve prosperity within the community. This is a very narrow-minded view. Advocate on behalf of tourism, but why at the expense of other very worthwhile assets in the community? 3) Quality of life helps attract the well-educated people that drive the tech sector. 4) While we should direct some attention to the tourism sector (they haven't lost funding, it is just being collected in a different way because it has been rolled-up in the HST collection), we should not do it at the expense of other industries.

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  • Username
    Kevin
    - April 18, 2011 at 12:06:25

    Sami, James: After a fashion, I think the Chamber has a point. Even if they are advocating solely for tourism, the idea that the city should be diversifying the employment base is not a bad one; this should help the city weather economic downturns. I wouldn't limit it to tourism, however. The city needs to generate and attract businesses which increase the number of fields that are represented locally... I am not talking only about head offices but also about setting up labs, etc. In the '90s the city was partially spared the pain of the downsizing of the government because of the increased hiring within the telecom sector. However the downsizing that has occurred within the tech sector in general, and telecoms in particular, has been only partially offset by the increased size in Ottawa of the public sector. Increasing the number of sectors reduces the overall impact to the community on problems within a single sector.

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  • Username
    sami
    - April 18, 2011 at 09:53:59

    it would make sense that the group say this. tech companies are not chamber members so that is why the misguided comments from the chamber.

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  • Username
    James LaPalme
    - April 18, 2011 at 09:31:18

    Really! - our chamber of commerce suggests focusing on seasonal low paying tourism jobs instead of focusing on a growth, intellectual based, high pay segment w/ permanent jobs market where Ottawa has a great base. Interesting.

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