Ottawa's Zip.ca shuts down

Tom
Tom Pechloff
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The video rental landscape changed Monday when Ottawa-based Zip.ca announced it was closing up shop.

Zip.ca chairman Rob Hall. (Photo by Mark Holleron)

A message on the company’s website thanked its customers for their support over the more than 10 years that Zip.ca shipped movie and television DVDs around the country.

In addition to the mailing service, Zip.ca added movie kiosks at various retail outlets in 2010.

Zip.ca founder and chairman Rob Hall declined interview requests, but issued a statement Monday afternoon.

We had 10 great years in business, during which we created one of the nation’s largest movie communities with more than 20,500,000 Zip.ca movies shipped to homes across Canada,” said Mr. Hall.

The company said all subscriptions ended Aug. 15 and members had a reduced subscription charge to reflect the half month of service.

The company’s more than 305,000 members must return any discs in their possession by Aug. 31 to avoid a non-return fee of $25 per copy. They can also export their “Ziplist” of movies viewed from the company website.

The company, which was founded in February 2004, shipped as far away as Nunavut, but Toronto was its biggest market with more than two million renters. Its top renter watched 2,884 movies through the service.

Geographic location: Ottawa, Canada, Nunavut Toronto

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Recent comments

  • Elizabeth Yeoman
    September 09, 2014 - 15:22

    I love DVDs and was a loyal customer to the bitter end. Now I have been billed $28 for a DVD that was sent back to them but not received by their unreasonable deadline. Isn't that theft? And is there anything I can do about it? I contracted with them to borrow DVDs, not to pay an exorbitant amount for a used DVD.

  • Slava
    August 18, 2014 - 21:39

    I guess its time Canadian business fizzles out. Hard times aheard.

  • Andrea
    August 18, 2014 - 18:12

    I didn't realize they were still shipping movies. Are the kiosks closing as well?