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Jim Donnelly
Published on January 25th, 2010
Published on January 22nd, 2010
Jim Donnelly

Rumours of firm’s demise greatly exaggerated, says chief, but others disagree

It’s always somewhat of an annoyance for a company when “bankruptcy” is the second-most searched term related to it on Google.

Topics :
Financial Times , Ottawa , Ottawas , North America

 

But that’s the unfortunate truth for local agency HBS Marketing, a creative shop headed by Don Hewson. Indeed, the company’s rumoured demise has been a hot topic within Ottawa’s business community for the past couple of months.

But Mr. Hewson’s competitors in the ad world can stop salivating, it seems. The heart of HBS Marketing, which at its peak employed a couple dozen talented agents and was known as one of the coolest, hippest marketing firms in Ottawa, is apparently still beating – and even stronger than ever, according to the proprietor.

“We went through a restructuring,” he conceded, adding that the company has essentially been transformed into a consultancy; the company’s 15 or so staffers on hand last year were let go, with five senior members returning as consultants, he explained. That allows him to hand-pick which consultants he wants working with each client, for one thing, he said. 

Documents obtained by OBJ in the wake of this column's publication indicate that Hewson Bridge and Smith Ltd. declared bankruptcy on Jan. 13, 2010. The documents, which list total assets of $163,292 and deficiencies of $234,706, are signed by KPMG trustee John Haralovich.

The first meeting of creditors is to be held Feb. 1 at 3 p.m. at the KPMG offices on Elgin Street.

In an e-mail, Mr. Haralovich said "It is anticipated creditors will receive some amount of restitution, however at this time the amounts are not known."

In a discussion with OBJ on Tuesday, Mr. Hewson said Hewson Bridge and Smith filed for bankruptcy "because it wasn't functioning.

"HBS Marketing did not (declare bankruptcy)," he said. "The old company, Hewson Bridge and Smith, I've put to KPMG as trustees. (But) HBS Marketing was only a trade name, and as far as that name goes, it can continue to live.

"(But) employees were all paid out – everyone got paid their last week's pay, and their vacation pay," he said.

The documents list as local creditors Ottawa web development shop Real Decoy, Precision Transfer Technologies, Proulx Brothers Inc., former HBS employees Eric Schallenberg, Lynn Bereza, Kelly Johnson, Corein Kershey, Pam Ellison, Rick Denomme and Ian Driscoll, Affinity Productions Ltd., CHUM Radio Ottawa, the Ottawa Citizen, Performance Printing, Dollco Printing and the law firm of Shields & Hunt, among several others. Transcontinental Media, the owner of this newspaper, was also listed as an unsecured creditor.

Preferred creditors are an Etobicoke-based numbered company and 601 Bank St. Inc., which is owned by Mr. Hewson.

One former employee – who said he had worked at HBS since 2007 until apparently being let go last November – said he hadn't heard of many former staffers being retained as consultants.

"I know it's definitely not the case with me," he said. "(But) I think that there were some people, senior stategists, at the company who have continued doing work for some of the clients."

He also said most creditors have resigned themselves to the fact that they "are not going to get anything.

"HBS was seen as this institution that was going to be around forever. But (recently) the reputation has suffered. There were several bad business decisions.

"We we were told time and time again that becoming a consultancy was not an option, and that they would not get rid of the creative department," the former employee added.

One has to feel empathy for former employees of the company who have lost their jobs, as well as unsecured creditors who may never see what they are rightfully owed. Regardless, Mr. Hewson was adamant that he did what he needed to do to keep HBS going in a dramatically changing industry.

He also swapped the company’s main focus from marketing communications to branding strategy, probably the hottest aspect in the business these days.

It’s a shrewd move, to be sure, and one Mr. Hewson said has worked thus far – the company has signed five rebranding contracts in the past month, he added.

But then again, when your entire industry is undergoing a sea change as in the advertising space, Mr. Hewson said those in the industry can either change with the market or eventually wither and die.

“The whole industry is restructuring,” he said. “The web is changing, and organizations are moving to digital communication … and a lot of it is going in-house, particularly with social media.

“The clients are now going out for special services, and I’d rather be in the special services area,” he added. “Because all the ad agencies are chasing the same (requests for proposals), which has driven the margins down because it’s become commoditized.”

Mr. Hewson said he’s noticed this trend pick up over the past five years or so, explaining that the double-hit of advanced technology and a deep recession have only sped up the process. “And maybe there are too many companies in the business,” he added.

“I think you’re going to see a lot of restructuring in our industry, and Ottawa is late getting in on that.”

Advertising revenues across North America have plummeted with the advent of the economic slowdown, though signs of life are slowly beginning to pop up. In Europe, things are just as bad – the Financial Times recently reported U.K. advertising revenues in 2009 slumped below three billion pounds for the first time since 2000 – a drop of 12 per cent from 2008 levels.

“The marketing world is the canary in the mine shaft – it’s the first to go, and the last to come back,” he continued. “Because when markeing dollars dry up, companies downsize … and once the money comes back they have to rehire, and the budgets have to arrive.

“Then, you start to get some activity.”

 

Editor's note: Please be aware that because the infrastructure of obj.ca is just a few weeks old, we were having difficulties with the commenting system. This has now been resolved.

Comments

  • Username
    An outraged reader
    - February 1st, 2010 at 14:23:31

    It's difficult to be courteous about a company that threw a newly diagnosed cancer patient out of work without notice, compensation, or benefits. But, since she (along with other ex-employees) is listed as a creditor on the bankruptcy papers, surely Don Hewson will feel compelled to send some of the dollars from 5 rebranding contracts her way. Right, Don?

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  • Username
    Angry Creditor
    - February 1st, 2010 at 08:20:40

    Dow Hewson is the spin doctor. He walks away with all the furniture, building, and is first in line for other people's money. He is making no effort to pay off the small businesses that put trust in him. Humm... Would you do business with somebody who would take from your pocket to line his own? Why doesn't he pay off his creditors the 200,000 if he really still is in business. All his creditors got a not very nice message from him: "Get used to it"

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  • Username
    Marketing Guy
    - February 1st, 2010 at 08:20:34

    Yep --this story shows that Don was the Teflon man. Only this time the story sticks.

    Submit a Comment

  • Username
    FORMER HBSER
    - January 29th, 2010 at 09:47:53

    Hey Robert T. Chisholm - I'm trying to vent my spleen here - don's start getting all cerebral on me!

    Submit a Comment

    • Username
      Robert T. Chisholm
      - January 29th, 2010 at 13:51:12

      Quote from "FORMER HBSER" above:- "Hey Robert T. Chisholm - I'm trying to vent my spleen here ..." I'd do exactly the same if I were in your shoes. Let's hope that government, the business community and everybody will now wake up - PRONTO - to the conditions required for the people affected to get out of trouble. There are certain things that I've "vented my spleen" about many, many times - concerning lack of attention to the conditions required for myself and other affected by layoffs etc. to get out of trouble. I won't take up space here with the details of my own issues. But perhaps the powers-that-be will now start to pay some serious attention to you, me and everybody else when we say that something isn't right.

  • Username
    Robert T. Chisholm
    - January 29th, 2010 at 09:30:57

    Quote from ADMAN12 's comment above:- "Just as Acme's crash and burn diminished us all, the failure of HBS was a tragedy for our community. Good people lost their jobs through no fault of their own, and a shop that had worked hard to build a great team that was creating its best work ever has been scattered to the winds. " Quote from ERIC SCHALLENBERG's comment above:- "I am owed in excess of $8,000. And I am not alone. Some of the other 10 former employees on the creditors list are owed in excess of $15,000." Another commentator says: “It's difficult to remain courteous about a company that threw a newly diagnosed cancer patient out of work without compensation or benefits.” This saga involving HBS seems to me like the Nortel story, except that it involves a relatively small number of people. But whether or not it’s 10 people here, or the 800 being let go by Convergys, or the ex-Nortel thousands who are in trouble, there is one common question: what alternative employment will there be for all the people affected? And what are the conditions necessary for them to get alternative employment? I don’t see any evidence that anybody, anywhere, is considering these questions and their ramifications. See also my comment under “Convergys hangs up on 800 Ottawa employees”, reference: http://www.obj.ca/Technology/2010-01-27/article-577858/Convergys-hangs-up-on-800-Ottawa-employees/1

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  • Username
    HBS no more
    - January 28th, 2010 at 22:08:09

    This article is full of holes. If I were the publisher, I’d fire Mr. Donelly. Despite this poor piece of ”investigative journalism”, I want to comment that although HBS had a great run, Don Hewson is to blame for the many ills of the ad industry in Ottawa. But I don‘t think this is any different than the monumental collapse of Acme (twice I might add) or Wallace Kearney McGill. It’s all the same. Robert Hawking, Steven McGill, Don Hewson. In my eyes, they are the same. I feel for the suppliers, but most importantly for the employees. One more thing: The ad industry in Ottawa is in total disarray. Who knows how many other “ad agencies” are bankrupt, but the owners refuse to accept it. As an accountant, believe me I‘ve seen it all and it‘s not pretty.

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  • Username
    Disappointed Ex-HBS
    - January 28th, 2010 at 22:08:08

    I think what disgusts me most about this article is that Donnelly, even after revisions, makes it seem that we should be congratulating Mr. Hewson and aspiring to his innovative and saavy model. What model is this? Escaping on a legal technicality unscathed; alienating your entire staff and the Ottawa community that helped your company succeed for over 30 years, and expecting these people to let you hand-pick them to help you succeed? How condescending. There are other ways of conducting business and making it thrive, Mr. Hewson. There are many successful agencies in this close-knit town who have succeeded by valuing their employees. This business is based on relationships. Symbiotic relationships, not parasitic ones. Where everyone succeeds because they care about the integrity of our business and they genuinely value the unique talents of others.

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  • Username
    Shrewd? Depends on your meaning.
    - January 28th, 2010 at 22:08:06

    The word "shrewd" means "having or showing sharp powers of judgement; astute." Really? I'm going to assume you mean the original meaning of the word: "mischievious; malicious; piercingly cold." That's about right.

    Submit a Comment

  • Username
    Marketer76
    - January 28th, 2010 at 22:08:04

    This article still contradicts itself, thanks to the sloppy cut-and-paste of the "update" right in the middle of the original article. Hewson acknowledges that "HBS Marketing" is just a trade name, but Donnelly still repeatedly refers to the company, describing how the "company" restructured, or how Hewson "swapped" the main focus of the company. Is the truth that HBS ceased to exist, and now the name is being used by a new, different, company with one employee - Hewson?

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  • Username
    Ian Driscoll
    - January 28th, 2010 at 22:08:03

    What's fascinating about this article is that the OBJ had a much better story than the one they originally printed dropped into their collective lap - and didn't run with it. This is Nortel writ small, to be sure, but it's also a great example of someone with only a conventional-media understanding of the world trying to operate in a new/social-media reality. That Mr. Hewson thought he could simply propagate his version of events without being challenged speaks volumes about how out of touch the direction of HBS was with the contemporary communications landscape - and sheds considerable light on why it failed. "Digital gap," anyone?

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  • Username
    Adman12
    - January 28th, 2010 at 22:08:01

    Agree with "Competitor?" I'm one too. I think the reaction to the mishandling of this article (and all the sidebars on Facebook!) shows how much solidarity our community really has. Yes, we compete. But we applaud each others' successes and feel friendly envy for each other's best work. Because of volatility in our local market, it seems like most of us have worked together at one time or another, and we often see each other as colleagues. Just as Acme's crash and burn diminished us all, the failure of HBS was a tragedy for our community. Good people lost their jobs through no fault of their own, and a shop that had worked hard to build a great team that was creating its best work ever has been scattered to the winds. You want a real story? Learn more about what makes Ottawa advertising different. Start by re-reading this thread.

    Submit a Comment

  • Username
    Eric Schallenberg
    - January 28th, 2010 at 22:08:00

    Mr. Donnelly, I find it strange that in the same article you list me (a former HBS employee) as a creditor and you quote Mr. Hewson as saying "employees were all paid out." I am owed in excess of $8,000. And I am not alone. Some of the other 10 former employees on the creditors list are owed in excess of $15,000. Also odd is that you obviously are in possession of the same papers distributed to all creditors--must be where you got my name. Papers that bear the title "Notice of Bankruptcy ..." and "In the matter of the bankruptcy of Hewson Bridge and Smith Ltd." And, yet, you let Mr. Hewson lead your readers to believe that this bankruptcy is of an old defunct company. Now, I am quite sure that you believe you have done your due dilligence with this update and that this matter is closed. But what you have done is (1) expose Mr. Hewson's unabashed sidestepping of the reality of his company, his creditors and his former employees, and (2) cast doubt on your own journalistic credentials. Mr. Hewson should quietly retire to the woods on his "preferred creditor" status. You, sir, should at the very least do your job instead of letting anonymous internet commenters set the record straight. Courteously, Eric Schallenberg Art Director / Creditor

    Submit a Comment

    • Username
      ashamed
      - January 28th, 2010 at 10:51:30

      I keep reding all of these comments day after day and I don't know who I am more frustrated with the OBJ or Mr. Hewson! Please get your facts straight. Mr Hewson is not a good guy(put nicely) He has other motives for the bankruptcy. It is funny how a company that has been around 30 years gone through good times and very bad times now has to declare bankruptcy....perhaps we should look at Mr Hewsons personal life to give us all a clue...a tad slimy I should think?? Were there not any savings put a side for a rainy day? Hmmmmmmmmm

  • Username
    FORMER HBSER
    - January 28th, 2010 at 22:07:58

    I would have been quite happy to have received all of the vacation pay that I was due. Seems odd that the list of unsecured creditors includes every single HBS employee BUT Don Hewson - in amounts ranging from $2K all the way up to $11K. Seems you've been hoodwinked again, OBJ.

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  • Username
    Frustrated Plus
    - January 28th, 2010 at 22:07:57

    Please, OBJ, no more "updates" until you take the time and make the effort to get this story right, before your own credibility tanks along with Don Hewson's. Talk to some of the former employees.

    Submit a Comment

  • Username
    clarifying
    - January 28th, 2010 at 22:07:56

    Not a great start when there is an error in the first sentence of the updated article - the name of the company was HBS Marketing not HBS Marketing & Advertising. Also, I think it's important to clarify that the total liabilities are $397,998.03, the assets $163,292.00 for a total deficiency of $234,706.03. And yes, employees were paid their last week's pay, and their vacation pay but they were not paid the severance legally owed to them - amounts ranging from $1,000 to over $10,000.

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  • Username
    Jon
    - January 28th, 2010 at 22:07:54

    I don't think don won more than 5 branding contracts in the two and a half years I worked there he completely mismanaged his own company and doesn't practice the branding priciples that he preaches. Funny when his branding philosophy is that it all starts with the employees I don't know who would pay for this

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  • Username
    Competitor?
    - January 28th, 2010 at 22:07:52

    "...Hewson’s competitors in the ad world can stop salivating, it seems..." This statement makes me ill. This is a small community. The people let go by HBS were friends of mine and to folks working in every agency in town. Never would we want to see them or the company they work for struggle or fall. For our industry to thrive in this town, we need friendly competition to push each other forward. Does Don Hewson know that the entire agency community came together to financially help one of his employees who is suffering from Cancer? Does he know that she has Cancer?

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  • Username
    READER X
    - January 28th, 2010 at 22:07:50

    Preferred creditors are Mr. Hewson and Mr. Denome.

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  • Username
    Franco
    - January 28th, 2010 at 22:07:48

    Branding Strategy: the hottest aspect in the business these days! Don Hewson + This Article = EPIC BRANDING FAIL There are numerous agencies that have managed to survive -- indeed, thrive -- under the so-called "old model" throughout the recent economic crisis. Don Hewson's wasn't one of them. And he's supposed to be a beacon of strategic business planning? There are some fundamental problems with the very thesis of this article.

    Submit a Comment

  • Username
    An outraged reader
    - January 28th, 2010 at 22:07:42

    It's difficult to remain courteous about a company that threw a newly diagnosed cancer patient out of work without compensation or benefits. But, since she (along with other ex-employees) is listed as a "creditor" in the bankruptcy papers, surely some of Hewson's windfall from 5 rebranding contracts will go her way. Right, Don?

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  • Username
    one who knows
    - January 28th, 2010 at 22:07:33

    In a word, the investigative effort behind this bit of fiction is 'limp'. Where do I start? "Rumours of HBS's demise greatly exaggerated says 'venerable' Don H?" Please make sure Don mentions that to all the staff that got boned in the switch, and the suppliers that are out tens of thousands of dollars. "The company’s rumoured demise has been a hot topic within Ottawa’s business community for the past couple of months." Really? Just a bit overstated, don't you think? The buzz lasted about 2 days. "Competitors can stop salivating?" Salivating over what?! Fear of the return of the leadership that buried HBS only a couple of months ago? " The heart of the company is beating stronger than ever" Comical. "Shrewd move to turn to the hot topic of the day, branding". This is even funnier. Welcome to the last 15 years in this business, nice of you to show up. 'Branding specialist' is practically a meaningless term, especially if you're the guy who just drove your own brand into the ground. Just call this what it was: Owner pulled the pin, gunned staff and suppliers, wiped his obligations off on the door mat, and has now set up shop again. This crap happens everyday. Just don't try to pass off a fellated article like this one as a legitimate business piece. It's beyond insulting and makes OBJ read like a rag.

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  • Username
    READER X
    - January 28th, 2010 at 22:07:30

    If Mr. Donnelly needs a good source about this story, he should contact John Haralovich, the trustee from KPMG.

    Submit a Comment

  • Username
    Confused
    - January 28th, 2010 at 22:07:29

    Good to see that OBJ plans to do a bit more digging. Might be a good idea to call HBS Marketing and double-check the facts. Oh, wait - the HBS Marketing phone number is "not in service."

    Submit a Comment

  • Username
    VERY ANGRY NOW
    - January 28th, 2010 at 22:07:26

    WHERE ARE THE DOZEN COMMENTS THAT WERE HERE YESTERDAY? I wonder if another news broadcaster in Ottawa would like to know how this news thread is being moderated....or how narrow focused, one sided this article is. Interview all the HBSers that are now out of a job. "We ask that users remain courteous. You may not post insulting, discriminatory or inappropriate content, which may be removed at our discretion. We are not responsible for user content and opinions." WE ARE BEING COURTEOUS. The author and the OBJ are being extremely sensitive and over sensitive.

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  • Username
    Adman12
    - January 28th, 2010 at 22:07:24

    This article used to have over a dozen comments from ex-HBS staff, suppliers, and others, challenging the facts presented here (such as the bankruptcy that has, indeed been filed), and providing some insight into the hardships suffered by uncompensated staff and stiffed suppliers over the holidays. OBJ really needs to rectify this obvious piece of sweetheart PR if it is ever to be taken seriously again by the local ad industry.

    Submit a Comment

  • Username
    READER X
    - January 27th, 2010 at 09:41:17

    It's unfortunate that the name Mr. Hewson chose for his new venture causes so much confusion with his failed company. Here are some other names he may consider for his brand specialist shop: ENRON, BRE-X, Circuit City.

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  • Username
    A. Reader
    - January 26th, 2010 at 07:23:05

    I find it interesting that factual, respectful, and critical comments are being baleeted by the mods. Censor much?

    Submit a Comment

  • Username
    ex-HBS
    - January 26th, 2010 at 07:23:03

    The only "restructuring" I saw on my way out of HBS the day my job disappeared was the dismantling of the front door. Of course, that was done because the bank was changing the locks. Here's a picture, if you're interested (and if you get a chance to see this comment before it's deleted): http://www.facebook.com/?ref=home#/photo.php?pid=10777110&id=900240437 I'd suggest this as a replacement for the stock photo you have in place.

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  • Username
    Franco
    - January 26th, 2010 at 07:23:00

    Most Discussed article of the day? Really? With two comments? Or maybe all the comments about this article -- possibly those with contradictory viewpoints -- are being removed from the board....

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  • Username
    Angry
    - January 26th, 2010 at 07:22:58

    Respectable comments are definitely being deleted. Comments spoken by old clients and employees that were affected by HBS closing their doors with no warning. I feel for all the good people that were fired from HBS.

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  • Username
    Also A. Reader
    - January 26th, 2010 at 07:22:56

    Imagine my surprise as I see several valid comments disappear before my eyes. They were mildly critical but certainly NOT offensive. Good journalism involves debate and can withstand the scrutiny of a challenge. This is not journalism, this is "viral marketing". There IS a difference. That said, I do agree that the communication industry in Ottawa is dying a slow death. People are giving away their expertise to clients who feel that $25.00 per hour for professional advice is too much.

    Submit a Comment

  • Username
    RolloTomasi
    - January 26th, 2010 at 07:22:53

    Based on the comments flowing in, it doesn't look like a little extra research into this story would have required much effort.

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  • Username
    Kerryaki
    - January 26th, 2010 at 07:22:50

    I think research period would've sufficed. This is just spin for Mr. Hewson. Seems he got 'activity' but not necessarily the 'activity' he was looking for.

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  • Username
    Adman12
    - January 26th, 2010 at 07:22:48

    Mr. Donnelly really should seek out some of the ex-HBS people. They might be surprised to discover that they are now freelance resources for a gloriously restructured consultancy of the future — rather than uncompensated layoffs from a bankrupt agency.

    Submit a Comment

  • Username
    Supplier
    - January 26th, 2010 at 07:22:45

    The facts in this article are wrong. HBS filled for bankruptcy on Jan 13th, 2010. The first meeting of creditors is at 3PM on Feb. 1st at the KPMG offices on Elgin street. Like many others, I will never receive the money HBS owes me for services they have already been paid for.

    Submit a Comment

  • Username
    Former HBSer
    - January 26th, 2010 at 07:22:43

    Odd - I posted the first comment to this article before leaving the house this morning, but now it's gone. That's odd. Let's try this again. With a minimum of digging - probably just a couple of brief phone calls, the authoer would have gotten the facts: Bankruptcy declared on Jan. 11; dozens of vendors left holding the bag for tens of thousands; Staff employment contracts and severance agreements null and void; Strategic partners left with hundreds of hours of unbillable work. A "consultancy" of one. I guess "restructuring" is bit more palatable given the upbeat tone of this story. You owe your readers better Mr. Donnelly - 15 minutes of digging would have revealed some facts versus the fiction you're spinning here.

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  • Username
    ex-HBS
    - January 26th, 2010 at 07:22:41

    If anyone couldn't see the photo of HBS' front door before, I've made it public: http://tinyurl.com/yebymzu

    Submit a Comment

  • Username
    ex-HBS
    - January 26th, 2010 at 07:22:39

    So, can we expect to see a retraction of this article? Or at the very least, a correction?

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  • Username
    Adman12
    - January 26th, 2010 at 07:22:36

    I miss Frank Magazine. They lived to expose this kind of thing.

    Submit a Comment

  • Username
    Marketer76
    - January 26th, 2010 at 07:22:30

    This article has a startling lack of real information. Is it all spin? Why doesn't it really even make sense? The only way Hewson could assign specific people to the right clients was to fire all of his employees? I think the OBJ should do some fact checking and update this article ASAP.

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