The full-service accounting firm offers town halls and opportunities for 360-degree feedback to keep the channels open between the most senior and the most junior staff, says managing partner Deanna Monaghan.
But perhaps one of the most distinctive initiatives Ernst & Young has is its counselling program, in which each employee is assigned a coach to help with career planning and achieving their mid- and long-term professional goals.
"It's important for us to understand people's objectives and goals from a professional perspective and make sure that is what we can offer to them," says Ms. Monaghan, adding this has helped the company attract and retain skilled staff in a tight labour market.
Ernst & Young's global reach means employees also have the opportunity to take advantage of overseas training and work terms, giving them new challenges and variety in their work. For instance, the firm has taken on staff for a two-year transfer from the Middle East, Italy and Switzerland, while Ottawa employees have done exchanges to Chicago and New York City, among other locations.
"It's a great opportunity to learn different cultures and see other parts of the world, while continuing in the same professional capacity," says Ms. Monaghan.
Understanding employees' needs also includes offering employees the flexibility to adjust their hours or work from home, she adds.
It all helps to foster an environment where people feel their ideas and views are welcomed and valued, Ms. Monaghan says.
"One thing staff tell us all the time is how there's a positive, strong culture where people enjoy working with each other. It's very co-operative and people team well, with a strong culture of respect, and there's a variety with the work performed so it's not repetitive and people are challenged by the work they do."
Founded: 1906
Employees: 163
ECAs: 3
Clients: Did not disclose
