This means dispatches about break-ins, "persons of interest" and Amber Alerts can reach the right officers without duplicating personnel or wasting time, making the thin blue line more efficient in how it conducts its job.
The details are hidden from public view due to security requirements, but the proof is in the pudding, nTerop says: it has clients from municipal, provincial and federal police forces.
"It comes down to saying we're reducing data latency," says Jordan Parsons, the sales engineering director of the Ottawa-based firm that is a part of the Wesley Clover incubator.
To get a sense of what police officers need, company representatives have participated in ride-alongs to see exactly what it's like on patrol.
The firm's target audience includes crime analysts, supervising officers, department executives and constables.
Profitability is still a goal, but the founders say they are pursuing it by attending police conferences and also through word-of-mouth.
You can imagine if you’re getting information thrown at you all day, from multiple sources, you don’t know if it’s credible. - Jordan Parsons, director of sales engineering
"Unlike selling to other private organizations, (the police forces) all work together. There's a lot of public information," says Mr. Parsons, a past IT service manager.
Being part of Wesley Clover has also been useful due to the experience and industry connections it provides, Mr. Parsons adds.
For example, his software engineering co-founder colleagues, Michael Aasen and Sina Eizadshenass, are veterans of global companies such as Amazon.com and Sandvine.
"Our experience has taken us all across North America. We're all technical and we're all business-savvy," Mr. Parsons says.
Year founded: 2010
Local head count: 8
Funding to date: Seed funding from Wesley Clover (undisclosed)
Product: Software to prioritize messages for patrolling police officers