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Cloud computing will ease IT shortage, Bell and Cisco say

(Stock image)

(Stock image)

Elizabeth Howell
Published on March 30, 2011
Published on March 30, 2011
Elizabeth Howell  RSS Feed

Moving computer infrastructure online will not only save costs, but also help alleviate the looming IT shortage facing Canada, Bell and Cisco representatives said at a conference in Ottawa Wednesday.

The statement is part of an ongoing discussion about the IT workforce. Around 106,000 workers will need to be hired by 2016 due to retirements and accelerating workplace demands, according to a report released Tuesday by a coalition of two information technology associations.

Cloud computing, Cisco and Bell said at Tuesday's conference, would at least partially address the problem because a typical company, which has to manage server space, could offload that responsibility to technicians purely working with Bell-Cisco's "cloud." This could increase the productivity of workers within the client firm by 50 to 80 per cent.

At the conference, Stephane Boisvert, the president of Bell Business Markets, told OBJ he has been talking about this shortage with universities and businesses since 2008.

"We sponsored a report with the Conference Board of Canada and people took the issue lightly," he said.

Called 'Securing our Future', that 2008 paper estimated the economic impact of the shortage would be more than $10 billion in the next decade, assuming an average yearly contribution of $120,000 for each IT worker.

In remarks to delegates at the conference – most of them potential clients – Mr. Boisvert touted Bell-Cisco cloud technology as a way to help over-stretched IT departments.

"There's not (enough talent) coming in to replace the older workers. There will be a gap, and I think cloud computing provides a way to remedy that gap over time."

In its Tuesday report, the Information and Communications Technology Council said the shortage would "pose serious and pervasive challenges" for organizations struggling to keep up with the latest requirements.

"Technology trends – notably the emergence of 'cloud' computing and 'virtualization' – will weaken the growth in demand for computer network technicians. Demand for computer programmers and for user support technicians will be undercut by the growth of outsourcing and offshoring," the council wrote.

"However, and this is critically important, notwithstanding an overall tendency for supply to exceed demand in these occupations, employers will still have difficulty recruiting individuals with specific skills and experience."

This would include certifications like .Net or Oracle, ICTC noted, with the most acute shortages coming in computer and information systems managers, telecommunications carrier managers, information systems analysts and consultants and broadcast technicians.

The report, which was done in partnership with the Information Technology Association of Canada, recommends integrating foreign-trained professionals more swiftly into the workforce, and shortening the road to employment for new graduates.

Comments

  • Username
    Morton Hears a Who
    - April 2, 2011 at 11:12:17

    Humor .... we are offering one step better, an outsourced cloud services using the fine low wage IT workers in India and the hardware of Huawei, + servers from Lenovo using super Long Ding x86 64bit compatible CPU microchips. Costs annually per seat be in the range of $10/yr per customer, using full Exchange based email services fully compatible with MS. Datacomm links to the Indian Curry Cloud ( ICC ) will be over T1 when the weather is good, and dialup from Ottawa to Hyderabad when cloud cover is present. Data security is promised to be excellent, we will have a firewall that is compromised by various in favor viruses, and all programs and files will be assured of quality viral infections. ( nothing but the best for our fine customers ) All services will be enabled by virtualization, and at our discretion, can be replicated without user request into Chinese host servers located in Beijing to make sure that all data of your firm is properly secured in the name of the great revolution. Once secured as such, you will never have any further problems, the data will never be retrievable, despite the excellent security applied for free. end of Humor ...

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  • Username
    Kevin
    - April 1, 2011 at 16:28:15

    Paul. Three things. 1) This came from Bell and Cisco. They have a vested interest in emphasizing the pros of the cloud and not bringing up the cons. As such one must at least examine their assertions with some skepticism. Do you allow your car dealer to tell you what kind of car to buy? If no, then why would you let someone who is trying to sell you a product tell you what your requirements should be? 2) "Everyone uses Interac and online banking". Nope. Not completely true. I know more people who don't use online banking than do. And as I understand it, the Interac Inter-Member Network isn't hosted on the internet. So while while your assertion that Interac uses the "cloud" is true after a fashion, as I understand the IMN this is not the "cloud" that Bell and Cisco are pushing. 3) Regarding security. How confident are you? Are you willing to post your SIN, address, DOB, bank account and credit card numbers, offshore bank account numbers, etc, on a cloud system? Now, how about corporate IP? Just how far do you trust the company that is hosting the cloud, and their employees? Don't forget that for the IT staff that the company hires, they may or may not be prevented from accessing your data. Where the company doesn't prevent them from having full access to all of the data on the machine, they are a potential security risk as well. The risks are not just related to unauthorized access to your data on the system due to hackers. How often do you hear about someone buying a used hard drive which hasn't been properly wiped and recovering personal, corporate protected, or even national security information from it? What happens to your data if the company that is hosting the cloud goes belly up? Did they have the only copy of the data and you can no longer access it? That the cloud may be cheaper does not mean that, as a company, you can ignore the security aspects. There needs to be a risk assessment done, and if you are comfortable with the level of risk (and there will always be some, even if you do everything in-house), then the cloud may be the way to go, in particular as it does have some advantages. However, as with adopting any new, or old, technology, you have to be aware of and manage the risks associated.

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  • Username
    Paul Doucet
    - April 1, 2011 at 10:40:30

    People who are afraid of the cloud and say data is not secured are really not up to date on technology. Everyone uses Interac and online banking. Guess what - that's cloud. If an IT person does not seriously consider cloud technology, they are either out of date or they are protecting their job. Wake up world. The move is to the cloud (and no, it's not the same as the data centres of the 90's, just like you're not on a 368 anymore either.)

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  • Username
    Kevin
    - March 31, 2011 at 12:18:36

    Dara, Cloud Computing has its place. However I don't see it being the silver bullet that it is being marketed as. There is a lot of issues with it, for instance security of the data... Would you trust your corporate IP to the cloud? While I don't think that the providers themselves would mine the data present on the systems, they are an easy target for more nefarious organizations and your competitors. A cloud provider that does not constantly stay on top of its security puts itself and its customers information at risk (just like a corporate data centre would, the difference being that we are talking about a data centre on steroids here so multiple companies are simultaneously affected. Another issue is simply the fact that you need to have access to it in order to use it. If, at your corporate offices, you lose internet connectivity, you lose access to the cloud. Or if the provider's connectivity goes down, ditto. If you are actually hosting applications on the cloud, then you have no access to these applications for this period. For me, where the cloud model is most useful is in customer support and sales/marketing. For customer support, this provides a software company a place to park updates that can be accessed by the customers; it can also be used to host interactive tools used by the customers. For sales and marketing purposes, it provides a place to put updated marketing materiel that can be accessed by someone who is on the road.

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  • Username
    ITGUY
    - March 31, 2011 at 10:53:41

    Everyone has to stop drinking the "cloud computing" cool-aid. The cloud computing model is nothing more than one or two data centers that offer the end user a computing model which is not supported by the user. Yeah, yeah, there are some more enhancements like wireless, virtualization, etc.. but none-the-less it is a data center model. Correct me if I am wrong but data centers in the 80's and early 90's were bad. We were told they were bad and we believed it so we went with the distributed model.. Oh yeah that is bad as well. I guess that the data center model (er cloud computing model in todays jargon) was not so bad after all. News flash for everyone there is virtually NO tangible benefits to the local economy when you move to a cloud computing model. Why you ask? Corporations will take the cheap way out to maximize the the dollars they give to their shareholders and to themselves. In order to do that they will set up a data center somewhere else that has cheap labour, cheap power, cheap everything. WAKE UP DARA...

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  • Username
    ITGUY
    - March 31, 2011 at 10:06:27

    $120,000 a year for an IT worker.. Are these guys for real. Over the past couple of decades, the IT profession has been so diluted with the commodity based professionals, it is extremely difficult to break the $100k barrier. Have a look at competative salaries. Even professionals who have degrees have seen a shortfall in their salaries. Have no fear though.. the shortfall in IT professionals will be oursourced to the third world where corporations can pay 1/4 the salaries they pay at home. $120K... I almost fell off my chair laughing.

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  • Username
    dara OhUiginn
    - March 31, 2011 at 09:58:31

    Cloud computing is already having a significant effect in reducing overall costs for organizations. Many business managers still are not familiar with cloud computing and its tangible benefits to top and bottom line numbers. It remains up to providers to continue to show in depth applications of high value and domain expertise. The growth will be very strong as companies begin to realize the benefits of having domain expertise supporting their businesses without the costs of major internal IT.

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  • Username
    Rolando
    - March 31, 2011 at 08:03:23

    The same story. IT shortages will be a nightmare, blah, blah. Then study IT, and you will have plenty of IT professionals in the future looking for a job, so you will pay them less. The TRUE!.

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