Mitel’s market share of 26 per cent was announced in a quarterly market share report from MZA Ltd., a consulting firm specializing in enterprise communications and applications.
An IP extension is essentially a phone that plugs into a customer’s or company's network, according to a Mitel spokesperson
Previously, Mitel listed itself as No. 2 in the world, No. 3 in the United States and No. 3 globally in that market, based on various third-party analyses.
“Mitel's growth in the U.K. parallels the solid market share strength we have seen in recent quarters across other territories, including the U.S., Canada, Australia and the Netherlands,” stated Stephanie Watson, general manager of MZA Ltd.
“The company's open architecture and industry leadership in key technologies like virtualization resonates well with organizations that are increasingly looking for more value and collaboration capabilities from their communications systems.”
Last Friday, ratings agency Standard & Poor's downgraded its outlook on Mitel to negative from stable.
Last month, Mitel disclosed results from its latest quarter that CEO Richard McBee called “disappointing.” Amid layoffs of as many as 200 people across operations, the firm reported a seven per cent decline in revenue from its continuing operations, to $138.5 million.
The company had delays in orders across most customers despite the best efforts of management to have a diversified pipeline, Mr. McBee added, saying global economic uncertainty was probably the leading factor behind the delays. However, virtualization and cloud services grew.