These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data that can be used to grow relationships and create sales possibilities.
Four tech tools to help keep your customer service on track
From help-desk software to a must-listen podcast, technology can help boost customer satisfaction
- Online rental platform acquires Kanata tech firm in bid to capitalize on ‘synergies’ between two ventures
- Fintech firm has processed $25M worth of transactions in the past year