These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data that can be used to grow relationships and create sales possibilities.
Four tech tools to help keep your customer service on track
From help-desk software to a must-listen podcast, technology can help boost customer satisfaction
- City to allow microbreweries and other small manufacturing operations more leeway to set up shop in retail neighbourhoods
- Taggart grew the family business into a multimillion-dollar operation that now manages more than 800,000 square feet of retail and commercial space…